Our Privacy Policy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect the information using advanced encryption and firewall technology. Your personal information cannot be read as it travels to our ordering system. We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with our marketing partners. In order to improve our services to you, we ask some of our customers to voluntarily complete surveys. Survey answers are confidential. If you do not wish to participate in a survey, simply decline to participate when asked. We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Other sites accessible through our web site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. We are not responsible for the actions of third parties. We fully co-operate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Your Credit Card Details and Security

When you place an order with us, all of your personal information, including your credit card details are encoded with 128-bit encryption. Our Web site uses Secure Socket Layer (SSL) encryption technology which creates a secure transaction environment on the Internet. This means, even if someone could intercept this information, they would be unable to read it.

Legislation

We are committed to protecting your privacy. In doing so, we commit to conforming to the Malaysia Personal Data Protection Act 2010, which came into effect in December 2013. If you are submitting personal details over the internet which you wish to remain private, please note that, while all attempts are made to secure information transmitted to this site, there is a possibility that information you submit could be observed by a third party while in transit.

What Information We Collect

When you visit this website, the following information provided by your browser will be logged for statistical purposes only: the type of browser and operating system you are using; your top level domain name (for example .com, .com.my, .my etc); the address of the referring site (for example, the previous site that you visited); and your server’s IP address (a number which is unique to the machine through which you are connected to the Internet: usually one of your service provider’s machines).In addition, the following information is logged: the date and time of your visit; and the address of the pages accessed and the documents downloaded.

What We Do With It

All this information is used only for statistical analysis or systems administration purposes. No attempt is nor will be made to identify users or their browsing activities, except in the event of an investigation where a law enforcement agency exercises a legitimate warrant. Your email address will be recorded if you use the contact form published on this website to send a message. Your email address will be used only for the purpose for which you provide it. It will not be added to a mailing list unless you request that this be done. It will not be disclosed without your consent.

Contacting Luzano Furniture Sdn Bhd

If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, please contact us. Please check back frequently to see any updates or changes to our privacy policy.